Igloo FAQ & Help Centre
Welcome to the Igloo Help & Tips page! Whether you’re new here or a seasoned scroller, here’s everything you need to know to stay cool in the feed.
Welcome to the Igloo Help & Tips page! Whether you’re new here or a seasoned scroller, here’s everything you need to know to stay cool in the feed.
Whether you’re wondering how quizzes work, how to challenge other students, or how to join the leaderboard, we’ve got all the details right here.
Igloo lets you post and interact anonymously within your university’s feed. Your identity is never shown to others unless you choose to reveal it through DMs. We verify everyone with a university email address, so only real students from your campus can join the conversation.
Anything related to student life! Use hashtags like #ECON1020, #Freshers, or #HallsLife to help others find your post. Ask questions, share campus news, post memes, or rant about your 9am—just stick to the community guidelines and keep it respectful.
You can send DMs to anyone, even if they’ve posted anonymously. When you message someone, they’ll see your username. It’s up to them whether they reply or not. DMs are private and encrypted, and you control what you reveal.
Your university email (e.g., @aston.ac.uk or @sheffield.ac.uk) links you to your specific uni feed. This keeps each Igloo community exclusive to students at that institution. We never share or display your email—it’s just used for access and verification
Upvote posts you find funny, useful, or relatable. Downvote anything that’s spammy, off-topic, or violates community standards. The more upvotes a post gets, the more visible it becomes. Too many downvotes might hide a post from the feed.
Tap the “...” icon on any post or message to report it. Our moderation team checks reports regularly to keep Igloo a safe, chilled space. Serious or repeated violations can lead to bans.
Follow course or topic hashtags to stay updated on things you care about. Be decent—remember, you're chatting with real students, even if it’s anonymous. DMs can lead to real friendships—just be respectful of people’s boundaries. Browse trending hashtags to see what’s happening across your uni right now. Need help with something else? Drop us a message at admin@iglooapp.ai
